Privacy Policy

Welcome to Artopia's Privacy Policy

At Artopia, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our art inventory and business management platform.

1. Information we collect

Account information: When you create an account, we collect your name, email address, and password.

Profile information: You may choose to provide additional information like your business name, address, phone number, and profile photo.

Artwork and inventory data: Information you add about artworks, including images, descriptions, prices, dimensions, and provenance details.

Client and contact data: Information about your clients, collectors, and contacts that you store in Artopia.

Sales and transaction data: Records of sales, enquiries, consignments, and other business transactions you track in the platform.

Usage data: Information about how you use Artopia, including features accessed, pages viewed, and actions taken.

Technical data: IP address, browser type, device information, and cookies that help us provide and improve our service.

Communication data: Messages you send to our support team or feedback you provide.

2. How we use your information

We use your information to:

Provide the service: Store and display your art inventory, manage your business operations, and deliver the features you use.

Improve Artopia: Analyze usage patterns to enhance features, fix bugs, and develop new functionality.

Communicate with you: Send service updates, respond to your questions, and notify you of important changes.

Ensure security: Protect your account from unauthorized access and detect fraudulent activity.

Comply with legal obligations: Meet regulatory requirements and respond to legal requests when necessary.

3. How we share your information

We don't sell your data: We will never sell your personal information or artwork data to third parties.

Service providers: We work with trusted third-party services to help us operate Artopia, including:

• Cloud hosting providers (for data storage)

• Payment processors (for billing)

• Email service providers (for communications)

• Analytics tools (for understanding usage)

These providers only access the data necessary to perform their services and are contractually obligated to protect your information.

Legal requirements: We may disclose information if required by law, court order, or government request, or to protect the rights and safety of Artopia and our users.

Business transfers: If Artopia is acquired or merged with another company, your information may be transferred. We'll notify you before this happens.

With your consent: We may share information in other circumstances with your explicit permission.

4. Data security

Protection measures: We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data.

Regular backups: We perform regular backups to prevent data loss.

Limited access: Only authorized personnel have access to user data, and only when necessary to provide support or maintain the service.

No guarantees: While we take security seriously, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Your data rights

Under GDPR and other privacy laws, you have the right to:

Access your data: Request a copy of all personal information we hold about you.

Correct your data: Update or correct inaccurate information through your account settings or by contacting us.

Delete your data: Request deletion of your account and associated data. We'll delete it within 30 days unless we're required to retain it for legal reasons.

Export your data: Download your artwork inventory and business data in a portable format.

Object to processing: Opt out of certain types of data processing, like marketing communications.

Restrict processing: Request that we limit how we use your data in certain circumstances.

To exercise these rights, contact us at [your email address].

6. Data retention

Active accounts: We retain your data as long as your account is active and for a reasonable period afterward to allow you to reactivate.

Deleted accounts: After account deletion, we remove your data within 30 days, except for:

• Information we're legally required to retain

• Anonymized usage data for analytics

• Backup copies, which are deleted according to our backup retention schedule

Billing records: We retain payment records as required by tax and accounting regulations.

7. Cookies and tracking

Essential cookies: We use cookies necessary for the platform to function, like keeping you logged in.

Analytics cookies: We use analytics tools to understand how people use Artopia and improve the service.

Cookie control: You can control cookies through your browser settings, though disabling certain cookies may affect functionality.

8. International data transfers

Data location: Your data is stored on secure servers in [location/region].

EU users: If you're in the EU, your data may be transferred outside the European Economic Area. We ensure appropriate safeguards are in place to protect your information according to GDPR requirements.

9. Children's privacy

Artopia is not intended for users under 18. We don't knowingly collect information from children. If you believe a child has provided us with personal information, please contact us and we'll delete it.

10. Third-party services

External links: Artopia may contain links to third-party websites or services. We're not responsible for their privacy practices.

Integrations: If you connect third-party services to Artopia, their privacy policies also apply to data they collect.

11. Changes to this policy

We may update this Privacy Policy as our service evolves or to comply with legal requirements. We'll notify you of material changes via email or through the platform at least 30 days before they take effect.